We need to verify your identity so we can create a new password for you.

If you do not remember your Customer Number or the username , please call our Customer Service Center at (210) 353-2222 for assistance. (Monday - Friday, 8:00 a.m. - 7:00 p.m.)

If you are a business, please contact CPS Energy's Commercial Contact Center at (210) 353-3333 (Monday - Friday, 7:30 a.m. - 5:30 p.m.)

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